Refund & Return Policy

At EAZYPC, we leave no stone unturned to avail you of the best products and services. However, at times circumstances may come that you wish to cancel or have a refund on your order. To ensure you attain the utmost satisfaction from our services, we would like to share with you our cancellation and refund policy, considering some frequently raised questions.

shipping-us-eazypc-refurbished-laptop-store

Refund & Return Policy

At EAZYPC, we leave no stone unturned to avail you of the best products and services. However, at times circumstances may come that you wish to cancel or have a refund on your order. To ensure you attain the utmost satisfaction from our services, we would like to share with you our cancellation and refund policy, considering some frequently raised questions.

shipping-us-eazypc-refurbished-laptop-store

We do now not have a return policy in our store however can exchange the goods on receiving the wrong/defective product. The request (Check our Support Page) has to be placed within 30 days of receipt of your shipment.

Exchange or Return of Goods Permissions:

The Policy envisages the terms and conditions under which:

(a) You are permitted to return goods purchased by you, subject to a valid reason;
(b) A refund may be obtained for goods purchased by you, subject to certain conditions;
(c) You may cancel orders for goods purchased by you within a stipulated period of time”

It is important to note while the Company makes its best efforts to ensure that returns, refunds, and cancellations are available to the users of the Website, the Company has to place certain restrictions on the same in order to meet its business, legal, and contractual obligations. Return, refunds or cancellations may also vary from brand to brand, in which case each such good sold there will have specific guidelines which will determine the terms and conditions related to returns, refunds, or cancellations (the “Guidelines”). In each such case, the Guidelines shall prevail over this Policy and it is important for you to acquaint yourself with the applicable Guidelines while making a purchase on the Website.

What I Can Return & When?

We take stringent measures to make certain that the items delivered to you’re in ideal condition. However, there may be a remote opportunity that:

(a) The object can be damaged at some point in transit,
(b) Or there is probably a manufacturing defect,
(c) Or that a wrong item is introduced to you,
(d) The product needs to be in authentic condition,
(e) The products ought to be without liquid damage,
(f) In the original packaging,
(g) Original shipping costs are non-refundable,

Once your product is obtained and inspected, we are able to send you an email to notify you that we have received your object.

In best such cases as given above, we are able to replace the item at no more cost, supplied that the request for substitute of the object is made within the stipulated time-frame as given below. No returns or replacements may be allowed after the order is processed, except for the reasons given above.

To get an alternative, email us your Order Number and the Reason for returning it. Only after receiving our confirmation for the return, you’re requested to send the object returned to us. We will then set up the replacement of the object thru our logistics companion within 7 running days. We shall no longer be chargeable for any gadgets sent to us for return/substitute without our confirmation

NOTE: In case of any faulty delivery complaint for return or refunding (e.i: if the product got stolen from the package and if received a damaged product or empty package) you must have to provide us the unboxing video of the package for your query to be entertained by our customer care without video no complaint would be entertained.

Conditions for Returning Products:

(a) The substitute request should be made within 7 days of buying and ought to now not be part of the above list,
(b) There are not any more shipping expenses for the transport of substitute objects for the reasons noted above.
(c) In case of a substitute, our logistics companions will strive to transport the gadgets thrice. In case the shipping isn’t always executed during all three attempts, due to the recipient no longer being had / premises locked, etc., the purchaser shall still be charged for the order.
(d) Certified laptops to justify the ease of doing business on such second-hand laptops.
(e) Pre-Owned devices are sold as is the premise and not eligible for returns or warranty.

Refund Eligibility:

Cases of goods unavailability or service problem:

(a) If the object despatched for the alternative is not to be had, we will try and come up with high-quality feasible alternatives, however, in the end, desire of the client could be final,
(b) A 100% refund can be given if the product isn’t available or the vendor isn’t able to ship the products.
(c) For courier products, If the shipping deal is out of doors to the service area, then the best 100% refund can be given.

Cases of client traumatic refunds

(a) Refund maybe 90% of the Order Cost, in case of consumer doesn’t want a suitable and available substitute of product,
(b) In express orders, only a 90% refund could be given If the transport address is out of doors in the provider area.

Questions And Contact Information:

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Company: EazyPC – Second Hand Laptops | Contact: +91-9310736826 | Email: info@eazypc.in

Online Store of Second Hand Laptops in Delhi NCR

Welcome to EazyPC - Second Hand Laptops, the premier destination for second-hand laptops in the Delhi NCR region. We understand the importance of finding a reliable and affordable laptop that meets your needs without breaking the bank. With our wide selection of pre-owned laptops, you can find the perfect device that suits your budget and requirements.

At our online store, we take great care in curating a diverse range of second-hand laptops from top brands such as Dell, HP, Lenovo, and more. Each laptop undergoes a thorough inspection and testing process to ensure its functionality and performance. We prioritize quality and reliability, so you can shop with confidence knowing that our laptops are in excellent condition.

Online Store of Second Hand Laptops in Delhi NCR

Welcome to EazyPC - Second Hand Laptops, the premier destination for second-hand laptops in the Delhi NCR region. We understand the importance of finding a reliable and affordable laptop that meets your needs without breaking the bank. With our wide selection of pre-owned laptops, you can find the perfect device that suits your budget and requirements.

At our online store, we take great care in curating a diverse range of second-hand laptops from top brands such as Dell, HP, Lenovo, and more. Each laptop undergoes a thorough inspection and testing process to ensure its functionality and performance. We prioritize quality and reliability, so you can shop with confidence knowing that our laptops are in excellent condition.