Frequently Asked Questions

Most frequent questions and answers

Is my money safe on online prepaid orders ?

Yes it is. We are an ethical organization. Once you order the product, you item will be delivered to you guaranteed

What is the quality of the laptops?

The laptops look almost new, with minimum sign of usage. Further, we share the photos and video of the actual unit being shipped, for your complete satisfaction.

What is the battery life ?

The battery provides decent to good backup. All products shipped provide a minimum battery backup of 1 hour and above at minimum.

What kinds of payment methods do you accept?

We accept all online methods of payment and COD in most pincodes.

How do I make an exchange?

Once you receive the laptop from our delivery partner. Open the laptop by making a video of unpacking. This helps us to be sure that the product was not received in a physically damaged condition. It makes the buying experience frictionless. In case you wish to return the product, it can be done within 24 hours of acceptance of delivery. Customer has to courier the item back to us. Once it has been received and checked by our customer quality executive, refund shall be processed within 24 hours

How long is the order processing time ?

Once you have placed the order the team will share the video and photos of the unit that will be delivered to you for it being to your satisfaction in terms of cosmetic looks. This may take upto 24 hours. Once you are satisfied, we shall ship the unit. A live demo of the product you order will be shown to you in about two business days after we get a confirmation of your order 

I have selected a laptop, but I cannot se the required RAM - Hard Disk - SSD configuration.

If you have finalized a laptop, but you cannot see the desired RAM, Hard Disk or SSD in it, no worries !! These can be easily configured per your requirement. An estimated additional cost before taxes is : 8 GB DDR 3 RAM : 2,000 128 GB SSD : 1,275 256 GB SSD : 2,500 512 GB SSD : 5,000 500 GB HDD : 1,300 The cost of existing hard ware will be reduced from the above amount. The above prices will vary and shall be confirmed once the order is placed.