Blogs
Refurbished Laptop Warranty in India: What’s Actually Covered
The Warranty terms that the sellers advertise. What’s actually covered is the number that matters.
Refurbished Laptop Warranty in India: What Actually Matters Beyond "6 Months"
"6 months warranty" appears on nearly every refurbished laptop listing in India — but warranty length alone doesn't tell you much. What's covered, what voids it, and how claims are handled matter far more than the number of months printed on the listing.
✅ What a Standard Warranty Typically Covers
- Hardware failures not caused by accidental damage — motherboard, RAM, storage drive
- Battery defects, in many but not all warranty terms
- Keyboard, trackpad, and port malfunctions
- Display panel defects appearing under normal use
❌ What's Typically Excluded
- Accidental physical damage (drops, spills, cracked screens)
- Software issues unrelated to hardware
- Cosmetic wear that doesn't affect function
- Damage from unauthorized repairs or modifications
💡 Before you buy: Ask specifically — is this a parts-only warranty, or parts and labor? Is pickup/drop-off included, or do you ship it yourself? A seller with clear answers is a good sign.
EazyPC's Warranty Terms
EazyPC backs every refurbished laptop — Dell, HP, Lenovo, and Apple MacBook — with a 6-month warranty and no hidden terms and conditions. Every unit is inspected and tested by EazyPC's team before dispatch.
✅ What EazyPC's Warranty Covers
- Hardware failures arising within 6 months of purchase
- Defects in components — motherboard, RAM, storage, display, keyboard, and ports
- Doorstep coverage: EazyPC bears the courier charges for pickup and return during the warranty period
❌ What's Not Covered
- Physical or liquid damage — cracks, a broken screen, a bent body, water, spills, or moisture
- Damage from misuse, negligence, unauthorized repairs, or accidents
- Normal wear and tear on consumable parts
📋 How to Raise a Warranty Claim
- WhatsApp your order number to +91-9310736826
- Share a clear photo and video of the issue along with your message
- EazyPC's team reviews and responds within 24–48 hours with next steps
Repairs needed outside the warranty period are chargeable at actual cost, and the laptop must be couriered to EazyPC's office at the customer's own cost.
EazyPC's Exchange, Cancellation & Refund Policy
🔄 Exchange & Replacement
Customers who receive a wrong or defective product can request an exchange within 7 days of delivery by messaging +91-9310736826 with the order number and photos or video of the defect. If the same model isn't available, EazyPC offers the best available alternative, and replacements are dispatched within 3–5 working days of approval. For defective items, the exchange window extends up to 30 days from the date the shipment was received.
🚫 Cancelling an Order
Orders can be cancelled free of charge any time before dispatch — WhatsApp or call +91-9310736826. Once an order is dispatched it can't be cancelled, and EazyPC typically dispatches within 1–2 business days, so cancellation requests need to happen quickly.
💰 Refunds
EazyPC processes a 100% refund directly to the customer's bank account when an order is cancelled before dispatch, when a product becomes unavailable or can't be shipped by the vendor, or when the delivery address falls outside the courier's service area.
🎥 Unboxing video required: a clear video recorded while opening the package is mandatory for any complaint involving a damaged, missing, or incorrect item — no complaint can be processed without it.
Returns are accepted only for genuinely damaged or faulty units, not simply because a customer changes their mind about the model — EazyPC shares photos and a video of the exact laptop before dispatch so buyers can verify its condition beforehand. If a return is requested for a reason other than a defect, or if a customer declines a replacement offered for a defective unit and asks for a refund instead, EazyPC deducts a ₹1,000 handling charge from the refund to cover return courier, payment processing, and operational costs.
Buy With Warranty-Backed Confidence
Every EazyPC laptop includes clearly stated warranty coverage from the day it ships.
Shop Warrantied Refurbished Laptops →Frequently Asked Questions
Can I extend the warranty period?
Some refurbishers offer paid extended warranty plans — confirm availability and terms before purchase if longer coverage matters to you.
Does accidental damage void the whole warranty?
Typically, only the affected component or claim is impacted, not the entire warranty — but this varies by seller, so confirm the specific policy.
How do I file a warranty claim?
Contact the seller's support channel with your order details and a description of the issue — reputable refurbishers provide a documented, straightforward process.
Does EazyPC charge for returns?
Only if the return isn't due to a defect. Warranty and defective-unit returns are free; returns for a change of mind, or choosing a refund instead of an offered replacement, carry a ₹1,000 handling charge for return courier, payment processing, and operations.
What if I don't like the laptop after receiving it?
EazyPC's return policy covers damaged or faulty units, not a change of preference — that's why photos and a video of the exact unit are shared before it ships, so you can check it over first. An unboxing video is required for any damage, missing item, or wrong item claim.
